iThena.Measurements & iThena.Computation are timing out with SSL errors

Questions and Answers : Web site : iThena.Measurements & iThena.Computation are timing out with SSL errors
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Message 1400 - Posted: 18 Dec 2021, 19:42:52 UTC

Not surprising .... iThena.Measurements & iThena.Computation are timing out with SSL errors.
Either the main web site is under high DDOS attack or they are having server problems again.
12/18/2021 19:04:29 | iThena.Measurements | [http] HTTP error: Couldn't connect to server
12/18/2021 19:04:29 | iThena.Measurements | Temporarily failed upload of ***: connect() failed
12/18/2021 19:05:54 | iThena.Measurements | [http] Info:  Unknown SSL protocol error in connection to root.ithena.net:443
12/18/2021 19:05:54 | iThena.Measurements | [http] HTTP error: SSL connect error
12/18/2021 19:05:54 | iThena.Measurements | Temporarily failed upload of ***: transient HTTP error
12/18/2021 19:05:54 | iThena.Measurements | Backing off 00:07:26 on upload of ***


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Message 1401 - Posted: 21 Dec 2021, 18:11:10 UTC

THE SSL ERROR ARE BACK!
12/21/2021 11:41:12 | iThena.Measurements | [http] [ID#1] Info:  SSL_write() returned SYSCALL, errno = 10053
12/21/2021 11:41:12 | iThena.Measurements | [http] HTTP error: Failed sending data to the peer
12/21/2021 11:41:13 | iThena.Measurements | Scheduler request failed: Failed sending data to the peer

12/21/2021 11:51:09 | iThena.Measurements | [http] [ID#3393] Info:  Unknown SSL protocol error in connection to root.ithena.net:443
12/21/2021 11:51:09 | iThena.Measurements | [http] HTTP error: SSL connect error
12/21/2021 11:51:10 | iThena.Measurements | Temporarily failed upload of PERF_TESTS_0D_T1640108702_25213760_2_30_0_r698664234_0: transient HTTP error
12/21/2021 11:51:10 | iThena.Measurements | Backing off 00:02:49 on upload of PERF_TESTS_0D_T1640108702_25213760_2_30_0_r698664234_0

12/21/2021 11:55:17 | iThena.Measurements | [http] [ID#3399] Info:  Unknown SSL protocol error in connection to root.ithena.net:443
12/21/2021 11:55:17 | iThena.Measurements | [http] HTTP error: SSL connect error
12/21/2021 11:55:18 | iThena.Measurements | Temporarily failed upload of PERF_TESTS_0D_T1640108702_25213760_2_30_0_r698664234_0: transient HTTP error
12/21/2021 11:55:18 | iThena.Measurements | Backing off 00:06:04 on upload of PERF_TESTS_0D_T1640108702_25213760_2_30_0_r698664234_0

12/21/2021 12:03:23 | iThena.Measurements | [http] [ID#1] Info:  Operation timed out after 0 milliseconds with 0 out of 0 bytes received
12/21/2021 12:03:23 | iThena.Measurements | Scheduler request failed: Timeout was reached


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Message 1402 - Posted: 22 Dec 2021, 19:08:34 UTC

FIX THE **** SSL PROBLEMS!
12/22/2021 12:54:54 | iThena.Measurements | [http] [ID#1] Info: SSL_write() returned SYSCALL, errno = 10053
12/22/2021 12:54:54 | iThena.Measurements | [http] HTTP error: Failed sending data to the peer
12/22/2021 12:54:54 | iThena.Measurements | Scheduler request failed: Failed sending data to the peer
12/22/2021 12:58:02 | iThena.Measurements | [http] [ID#1] Info: Unknown SSL protocol error in connection to root.ithena.net:443
12/22/2021 12:58:02 | iThena.Measurements | [http] [ID#1] Info: Closing connection 2410
12/22/2021 12:58:02 | iThena.Measurements | [http] HTTP error: SSL connect error
12/22/2021 12:58:03 | iThena.Measurements | Scheduler request failed: SSL connect error


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Message 1403 - Posted: 22 Dec 2021, 22:42:49 UTC

I have had a number of 'Project Communication Failed' errors over the past few days, they all resolve themselves in around 15 minutes which is no real issue.

I have not seen the SSL errors on my Linux computers, just the project communication failed errors.

On my Windows computers going back through the messages, I found a few 'SSL Connect Error' messages as well as 'Couldn't Connect to Server' error messages.
However they usually resolved in a few minutes going on the Boinc message log.

So I have not been too worried by them.

Conan
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Message 1404 - Posted: 23 Dec 2021, 17:35:24 UTC - in response to Message 1403.  

... On my Windows computers going back through the messages, I found a few 'SSL Connect Error' messages as well as 'Couldn't Connect to Server' error messages.
However they usually resolved in a few minutes going on the Boinc message log.

So I have not been too worried by them.


Yes, they eventually "resolve themselves" is correct. It SHOULD NOT be a REOCURRING ISSUE MUTILIPLE TIMES PER DAY.
If the SERVERS AND SSL PARTS WERE SET UP CORRECTLY, I would not be complaining so loud and so often..
The unexplained server outages and SSL ERROR have been going on for way too long --- many months now.
There is NO EXCUSE TO COMMUNICATE on a REGULAR BASIS with your users AND FIX things in a PROMPT FASHION.

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Message 1405 - Posted: 23 Dec 2021, 17:39:17 UTC

Another day, MORE SSL ERRORS!
When will it be fixed?
12/23/2021 10:53:04 | iThena.Measurements | [http] [ID#1] Info: SSL_write() returned SYSCALL, errno = 10053
12/23/2021 10:53:04 | iThena.Measurements | [http] HTTP error: Failed sending data to the peer
12/23/2021 10:53:05 | iThena.Measurements | Scheduler request failed: Failed sending data to the peer
12/23/2021 10:54:49 | iThena.Measurements | [http] [ID#1] Info: Unknown SSL protocol error in connection to root.ithena.net:443
12/23/2021 10:54:49 | iThena.Measurements | [http] HTTP error: SSL connect error
12/23/2021 10:54:50 | iThena.Measurements | Scheduler request failed: SSL connect error
12/23/2021 11:04:58 | iThena.Measurements | [http] [ID#6778] Info: Failed to connect to root.ithena.net port 443: Timed out
12/23/2021 11:04:58 | iThena.Measurements | [http] HTTP error: Couldn't connect to server
12/23/2021 11:04:58 | iThena.Measurements | Temporarily failed upload of ****: connect() failed
12/23/2021 11:04:58 | iThena.Measurements | Backing off 00:03:05 on upload of ****
12/23/2021 11:08:26 | iThena.Measurements | [http] [ID#6783] Info: connect to 146.59.48.180 port 443 failed: Timed out
12/23/2021 11:08:26 | iThena.Measurements | [http] [ID#6783] Info: Failed to connect to root.ithena.net port 443: Timed out
12/23/2021 11:08:26 | iThena.Measurements | [http] HTTP error: Couldn't connect to server
12/23/2021 11:08:26 | iThena.Measurements | Temporarily failed upload of ****: connect() failed
12/23/2021 11:08:26 | iThena.Measurements | Backing off 00:06:29 on upload of ****


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